Due Diligence Business Systems Review


Detailed system review, including both IT systems and business process, conducted as part of Due Diligence for purchase of a Service-based business. The customer needed detailed information collated in a short time frame, with limited access to key staff.

Solution Delivery

  • Face-to-face formal questionnaire was used to analyse key points during available resource time. The questionnaire ensured that critical paths were covered and discussed in requisite detail.
  • Unique business processes were fleshed out as part of discussions.
  • The questionnaire results and specific process were then combined to provide a detailed current state process map. The current state process map covered all business department processes, from new job receipt through to cash collection and supplier payment.


  • The business was purchased with a greater level of confidence.
  • The clear process map gave the new owners the ability to identify and implement business improvements over time.shutterstock_159708563