Implementation of Project Controls Processes

The AlchemistPeople, Process, Technology

Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated and as part of this, the business decided to review current operational systems processes and financial processes, with the aim to optimise current ERP and provide more control over their mining projects Solution Delivery …

Multi-Industry Business Process Optimisation

The AlchemistPeople, Process, Technology

Objective A government department initiated an ERP system upgrade project, which would span many version changes and therefore, many functional changes. The ERP system is used by multiple industry streams, some requiring customisation, and spans the diversity of an engineering group, a dairy production facility, a laundry service, a print shop, a saw-mill and a meat production facility (to name …

Service Operations Optimisation

The AlchemistPeople, Process

Objective An Australia-based Service Call Centre for security industry was over-staffed, working under capacity and had a high cost base. Internal processes were widely inconsistent, data sharing was non-existent and key customer information was held at a personal level. The customer had decided to move the Call Centre overseas as a means to reduce the cost base, but was encountering …

Due Diligence Business Systems Review

The AlchemistPeople, Process, Technology

Objective A detailed systems review, including both IT systems and business process, needed to be conducted as part of Due Diligence for purchase of a Service-based business. The customer required deep-dive information to be collated in a short time frame, with limited access to key staff. We were engaged to do this for the buyer. Solution Delivery A face-to-face formal …

Optimising ERP to streamline business process

The AlchemistPeople, Process, Technology

Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …

Infrastructure and Field Mobility Assessment

The AlchemistPeople, Process, Technology

Objective A height safety and rope access business had identified operational issues arising from a lack of access to key documents for site staff. The ability to view and maintain safety documentation was business-critical and work was being compromised or delayed when this could not occur. We were engaged to provide them with a strategy to both manage and access …

Merger & Acquisition Integration – UK

The AlchemistPeople, Process, Technology

Objective A multi-location UK Construction business was acquired by an Australian-based multi-national. The brief was to integrate the UK businesses into the IT network and ERP system used by the rest of the Group. Solution Delivery There was a heavy reliance on inconsistent spreadsheet systems throughout the UK organisation. Significant analysis of all the spreadsheet systems was required, with an …

HVAC Services Business Merger

The AlchemistPeople, Process, Technology

Objective A multi-national Construction and Services publicly listed entity needed to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering. Our brief was to successfully bring all the operations together into one business unit in a three month …

Integration of Electrical Acquisition

The AlchemistPeople, Process, Technology

Objective An Australian-based multi-national required the ERP implementation and re-structure of a recently acquired $140m Electrical contracting and service business. The re-structure included establishing a centralised back office for Payroll, Accounts Receivable and Payables. There was a need to minimise the manual and spreadsheet based systems, as well as to introduce Inventory control processes. Our brief was to deliver these …

Software and Hardware Upgrade for Multi-National

The AlchemistPeople, Process, Technology

Objective A software version upgrade was required for the ERP system of a 2000 user Australian-based multi-national. Due to the age of the incumbent server, a hardware upgrade was also required, which included a change to the underlying database structure. Solution Delivery The hardware and software upgrade had to occur simultaneously across nine countries. A complete operating system change was …