M&A ERP Harmonisation

The AlchemistPeople, Process, Technology

Objective Our client, a vertically integrated telecommunications provider operating in Australia and New Zealand, had committed to its shareholders to streamline internal systems. We had completed an initial strategy document for them, that was then used to select the ERP to be used across the business. We were engaged to assist them with the rollout, working with the vendor as …

ERP Server Changeover Assistance

The AlchemistPeople, Technology

Objective Our client, an international multi-technical Services businesses, had been running their primary ERP on a server that had reached end of life several years prior. Various attempts had been made to initiate a server replacement project, over several years, but had never eventuated. Each time the idea was broached, internal IT staff became very nervous about the effort and …

eCommerce ERP Integration

The AlchemistPeople, Process, Technology

Objective Our client, an ANZ business specialising in lifting and materials handing equipment, realised they need a B2B sales platform in order to better manage their customer needs. They initially embarked on a review of out-of-the-box eCommerce platforms, pre-built to work with their internal ERP. This process occurred in conjunction with their ERP vendor, however, their ERP vendor struggled to …

Project and Change Management – Netsuite Professional Services

The AlchemistPeople, Process, Technology

Objective Our client, an engineering consultancy, had recently selected a new billing and project management software system – Netsuite. The new software was to replace an unsuccessfully implemented replacement for an old, home-grown projects system. While the original system was unstable, it had been universally loved by the directors and staff, while the interim replacement was universally hated. Additionally, the …

M&A Integration Strategy

The AlchemistPeople, Process, Technology

Objective Our client, a vertically integrated communications provider operating in Australia and New Zealand, needed to streamline internal systems. Over several years they had embarked on an aggressive and quick acquisition cycle, with a final position of eighty-plus legal entities. The merger and acquisition strategy of previous management had resulted in three disparate ERP systems being used within the Group. …

Database Cleanse and Upgrade Management

The AlchemistPeople, Process, Technology

Objective An ANZ business specialising in lifting and materials handing equipment suspected they were ineffectively running their chosen ERP. They could not produce adequate operational or financial reports from the system and users were regularly generating system errors. The software was not actively working for the business, but had become a meaningless peripheral that staff used simply because they had …

Development of Fit for Purpose AP Automation Workflow

The AlchemistPeople, Process, Technology

Objective Our client, a government department encompassing multiple industries, needed an AP Automation solution that allowed users to accurately rectify errors or mismatches within their ERP. Their current system provided a similar function, but also allowed Finance users to override system controls and create process issues for the Operational teams. We were engaged to provide a functional and technical specification …

Software Implementation Program Management

The AlchemistPeople, Process, Technology

Objective Our client, an engineering, building and construction company, was in the process of rolling out a new ERP system and had encountered many challenges with the project. The business roll-out included nineteen reporting legal entities, covering a very diverse range of businesses and required functionality across end to end building and construction. The internal PM had struggled with the …

Rectification of ERP Implementation

The AlchemistPeople, Process, Technology

Objective An international multi-technical Services company had recently acquired a Construction and Services HVAC business and implemented them onto their ANZ-wide ERP software. The implementation was done through a Distributor of the ERP and had not gone well. There were issues with data take-on, inaccurate setup and functional gaps, that had left the new business unable to complete key processes …

Facilitation of ERP Software Selection in a Multi-System Environment

The AlchemistPeople, Process, Technology

Objective Our client, a market leading provider of critical maintenance services to the oil and gas sector in Australia, New Zealand and the Middle East, recognised the business risk their internally developed operational and financial systems posed. After a Big Four consultancy market review was delivered, we were engaged to present options for implementing a yet to be selected, market …