eCommerce ERP Integration

The AlchemistPeople, Process, Technology

Objective Our client, an ANZ business specialising in lifting and materials handing equipment, realised they need a B2B sales platform in order to better manage their customer needs. They initially embarked on a review of out-of-the-box eCommerce platforms, pre-built to work with their internal ERP. This process occurred in conjunction with their ERP vendor, however, their ERP vendor struggled to …

Database Cleanse and Upgrade Management

The AlchemistPeople, Process, Technology

Objective An ANZ business specialising in lifting and materials handing equipment suspected they were ineffectively running their chosen ERP. They could not produce adequate operational or financial reports from the system and users were regularly generating system errors. The software was not actively working for the business, but had become a meaningless peripheral that staff used simply because they had …

Rectification of ERP Implementation

The AlchemistPeople, Process, Technology

Objective An international multi-technical Services company had recently acquired a Construction and Services HVAC business and implemented them onto their ANZ-wide ERP software. The implementation was done through a Distributor of the ERP and had not gone well. There were issues with data take-on, inaccurate setup and functional gaps, that had left the new business unable to complete key processes …

Development of ERP to Field Service Software Integration

The AlchemistPeople, Process, Technology

Objective A national service business decided to implement an industry-specific service software solution, as a complement to their current company-wide ERP system. In particular, the service system would provide the capability for field service mobility. The new system would provide the service front end, while the ERP would provide the financial and reporting back end. Management realised that in order …

Industry Downturn – Systems and Processes Review

The AlchemistPeople, Process, Technology

Objective Our client, an engineering, mining services and industrial manufacturing Group, decided to use an industry downturn as an opportunity to address certain ERP and process failings and inconsistencies across their various companies. While there would be some cost for them to do this work, senior management felt that the work they did now would better place them to take …

Implementation of Project Controls Processes

The AlchemistPeople, Process, Technology

Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated and as part of this, the business decided to review current operational systems processes and financial processes, with the aim to optimise current ERP and provide more control over their mining projects Solution Delivery …

Enhanced Service Business KPI Reporting

The AlchemistProcess, Technology

Objective A national service business required a key report to be developed in order to provide Service Contract KPI data to a major customer. Their ERP vendor was capable of delivery, but both parties were having some issues communicating and understanding the needs and business drivers. The customer had been unable to initiate a confirmed engagement. We were engaged to …

Optimising ERP to streamline business process

The AlchemistPeople, Process, Technology

Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …

Merger & Acquisition Integration – UK

The AlchemistPeople, Process, Technology

Objective A multi-location UK Construction business was acquired by an Australian-based multi-national. The brief was to integrate the UK businesses into the IT network and ERP system used by the rest of the Group. Solution Delivery There was a heavy reliance on inconsistent spreadsheet systems throughout the UK organisation. Significant analysis of all the spreadsheet systems was required, with an …

HVAC Services Business Merger

The AlchemistPeople, Process, Technology

Objective A multi-national Construction and Services publicly listed entity needed to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering. Our brief was to successfully bring all the operations together into one business unit in a three month …