Project Management of ERP Upgrade

The AlchemistPeople, Process, Technology

Objective Our client, a National Mechanical services provider, was keen to upgrade their whole-of-business ERP software to the most current release. They run a lean internal IT team, so knew that internally resourcing the project would be impossible. Additionally, due to the size of the business and the range of the functionality, a detailed testing regime would need to be …

Redevelopment of Business Critical ERP Customisations

The AlchemistPeople, Process, Technology

Objective A national transport business had been stuck on a very old legacy version of their ERP software. A change (or two) in ownership had meant that it had been impossible to get budget to upgrade to a more current version. Unfortunately, issues with cutomisations added during the initial implementation led to a bad design, along with an outdated database …

Multi-Industry Business Process Optimisation

The AlchemistPeople, Process, Technology

Objective A government department initiated an ERP system upgrade project, which would span many version changes and therefore, many functional changes. The ERP system is used by multiple industry streams, some requiring customisation, and spans the diversity of an engineering group, a dairy production facility, a laundry service, a print shop, a saw-mill and a meat production facility (to name …

Design of Bespoke Business Software

The AlchemistProcess, Technology

Objective An insurance-affiliated Building Services company had outgrown existing systems and wanted to extend current back office processes into the field. The highly specific industry requirements meant that bespoke design was required. We were engaged to help the business document their solutions requirements as well as determine best options for their Field Service Strategy. Solution Delivery We defined and documented …

Optimising ERP to streamline business process

The AlchemistPeople, Process, Technology

Objective The business owners had acquired their business upon exit from a larger, multi-national, entity and had inherited an ERP configured for a more complex environment. The owners were seeking to remove complexity, unnecessary customisations and system restrictions that were causing process roadblocks. It was also seen as an opportunity to improve the system efficiency and make use of functionality …