Bespoke Field Service Mobility Solution

The AlchemistTechnology

Objective Our Client for this project has a business that operates in a fairly unique environment, where many locations have no wireless network or access to mobile networks. They needed a Field Service Mobility solution, but one which could work in this very restrictive “minimal network” environment. The Field Service Mobility solution needed to be able to operate completely offline, …

Bespoke Client Asset Repair Software

The AlchemistPeople, Process, Technology

Objective Our client specialises in repairs of customer owned, mobile assets and equipment, predominantly from within the Mining industry. Over time, they had developed some specific internal and external processes that had become critical to meeting customer requirements, but were managing these requirements in Excel. They searched for an “off the shelf” software package that covered these industry-specific requirements, but …

Construction AP Automation

The AlchemistProcess, Technology

Objective Our Construction-based client chose to to implement the SAP Concur Invoice system and integrate it to their Enterprise Management software. The integration required a two-way feed, sending Supplier Account details and Purchase Orders from their ERP to Concur Invoice, and approved invoice data from Concur Invoice back into their ERP. They were aware that most AP Automation software is …

Development of Fit for Purpose AP Automation Workflow

The AlchemistPeople, Process, Technology

Objective Our client, a government department encompassing multiple industries, needed an AP Automation solution that allowed users to accurately rectify errors or mismatches within their ERP. Their current system provided a similar function, but also allowed Finance users to override system controls and create process issues for the Operational teams. We were engaged to provide a functional and technical specification …

Project Management of ERP Upgrade

The AlchemistPeople, Process, Technology

Objective Our client, a National Mechanical services provider, was keen to upgrade their whole-of-business ERP software to the most current release. They run a lean internal IT team, so knew that internally resourcing the project would be impossible. Additionally, due to the size of the business and the range of the functionality, a detailed testing regime would need to be …

Concur Expense Management Integration

The AlchemistPeople, Technology

Objective Our client had decided to implement the Concur Expense Management system and wanted to integrate the software to their Enterprise Management software. Integration for them meant the ability to automate the dynamic selection lists in Concur, as well as send the approved expense claims and corporate credit card reconciliations for payment into the ERP. We were engaged to build …

Redevelopment of Business Critical ERP Customisations

The AlchemistPeople, Process, Technology

Objective A national transport business had been stuck on a very old legacy version of their ERP software. A change (or two) in ownership had meant that it had been impossible to get budget to upgrade to a more current version. Unfortunately, issues with cutomisations added during the initial implementation led to a bad design, along with an outdated database …

Integration of Corrigo with ERP / Service software

The AlchemistPeople, Process, Technology

Objective A national provider of HVAC, fire and bundled MFEP Maintenance and Essential Services required the ability to seamlessly integrate the Corrigo Facilities Management Platform with their internal ERP and Service software. The integration had to encompass accurate data management between systems, ensuring the client-internal software received required inputs for user processes; and cover Customer Contract specific needs. Solution Delivery …

Enhanced Service Business KPI Reporting

The AlchemistProcess, Technology

Objective A national service business required a key report to be developed in order to provide Service Contract KPI data to a major customer. Their ERP vendor was capable of delivery, but both parties were having some issues communicating and understanding the needs and business drivers. The customer had been unable to initiate a confirmed engagement. We were engaged to …