Detailed system review, including both IT systems and business process, conducted as part of Due Diligence for purchase of a Service-based business. The customer needed detailed information collated in a short time frame, with limited access to key staff.
- Face-to-face formal questionnaire was used to analyse key points during available resource time. The questionnaire ensured that critical paths were covered and discussed in requisite detail.
- Unique business processes were fleshed out as part of discussions.
- The questionnaire results and specific process were then combined to provide a detailed current state process map. The current state process map covered all business department processes, from new job receipt through to cash collection and supplier payment.