Objective
The brief was to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering.
Issues
- Three month time frame, which included ERP implementation into one business unit
- Three of four operations were service departments of separate legal entities
- First amalgamation for Group Division and need for consistent process
Achievements
- On time and on budget delivery of ERP implementation and amalgamation
- Agreement achieved across the differing businesses, resulting in process consistency
- Measurable back office efficiencies delivered on day one
- Operational efficiencies realised through merged process needs
- Template established for future state based amalgamation