Objective

The brief was to amalgamate four distinct Facilities Management operations into a single business unit. This involved physical relocation of two of the businesses, as well as operational and financial process discovery, documentation and re-engineering.

Issues

• Three month time frame, which included ERP implementation into one business unit
• Three of four operations were service departments of separate legal entities
• First amalgamation for Group Division and need for consistent process

Achievements

• On time and on budget delivery of ERP implementation and amalgamation
• Agreement achieved across the differing businesses, resulting in process consistency
• Measurable back office efficiencies delivered on day one
• Operational efficiencies realised through merged process needs
• Template established for future state based amalgamation