Mobile Apps to Decrease Costs and Increase Customer Service

The AlchemistApplication Services, Business Process Review, Project Management

A recent article in the Wall Street Journal highlighted what we’ve suspected for some time: Apps are the new Corporate Tool for Cost-Cutting. Apps aren’t just getting used to provide enhanced customer service or to improve workflow, that they are also getting used to replace real staff. There’s the international shopping centre chain who has realised they can use an …

Why You’re Never Too Small for IT Project Management

The AlchemistChange Management, Project Management

If you’re the owner/operator of or a manager in a Small to Mid-sized business, chances are you’ve come across the concept of IT project management and dismissed it as a waste of time and money. After all, you know you have good staff in your business who are keen to get involved in your IT project, so that should be …

Three Easy Tips to Encourage People Change in Business

The AlchemistBusiness Process Review, Change Management, Project Management

Have you ever wished you had a magic wand to deal with difficult people at work? It’s not that they are annoying on a daily basis, but more that when it’s time to do something differently, or try something new, they are the ones digging their heels in that you have to drag kicking and screaming. You might think you’re …

Are You Ready for the Australian Building Construction Industry Taxable Payment Reporting ?

Michael MerymentBusiness Process Review, Change Management, ERP

Have you forgotten/not worried about the recent Australian changes to the Building Construction Industry tax requirements? The first due date for reporting taxable payments made to sub-contractors is 21st July 2013. Does this apply to your business and if so, can your business system and current processes produce the required data? What is Taxable Payments Reporting for the Australian Building …

Are you stuck in an IT Project Fail nightmare?

The AlchemistChange Management, ERP, Project Management

A 100% successful IT project is the Holy Grail for most IT departments in businesses. Most people have heard so many project horror stories that senior managers often believe that it’s impossible to deliver an IT Project on time, on budget and with significant business gain. Instead, they get caught up in all the tales from the trenches, which scare …

The Alchemy of IT Project Delivery

The AlchemistBusiness Process Review, Change Management

The study of Alchemy has existed since Ancient Times. In the Hellenistic city of Alexandria, technology, religion, mythology and philosophy were studied, forming one of the earliest records of alchemy in the Western world. Alchemists are most often remembered as “people who tried to turn lead into gold” and in actual fact, the rise of Alchemy in the west is …