Is Paper Burying your Business?

The Alchemist Business Process Review, Change Management, ERP, Integration Services, Project Management, Technical Services, Vendor Management

Generating paper forms has become one of the most frequent, recurring actions in modern offices. We print everything – emails, reports, invoices, spreadsheet data, letters, customer correspondence – the idea of the printed copy being that we have tangible, physical representation that an action has occurred, or confirmation that a task needs to take place. In many circumstances, a hard …

A Short Guide to Field Service Mobility Success

The Alchemist Application Services, Business Process Review, Change Management, Project Management, Technical Services

Almost everyone I talk to in the Service Industries is looking for the ideal Field Service Mobility solution for their business. However, when I ask them what that means, their definitions of Field Service Mobility vary greatly. Some see Mobility as the equivalent of a paper service docket on an iPad; others see Mobility as the ability to capture photo …

Outsourcing in the Real World

The Alchemist Business Process Review, Project Management, Technical Services

Recently we’ve been working on two projects that involved outsourcing. One involved outsourcing of operational staff while the other involved outsourcing of IT services. Coincidence? Probably not. We all know how much the world has changed economically and that we will most likely never go back to the glorious boom times of pre-GFC. A lot of businesses are realising that …

The Negotiation of Change

The Alchemist Business Process Review, Change Management, Project Management

I was talking to a Business Manager recently about the change aspects of his IT project. We discussed the issues he might have around translation of existing business processes into the new IT system, as well as the cultural impact those changes might bring. I gave him some suggestions regarding methods of managing the change in the business and he …

It’s Never Too Late to Start the Process of Change

The Alchemist Business Process Review, Change Management, Project Management

We’re getting close to the end of the year! Sometimes that can be a frustrating time for a business, when you know you still have so much you want to achieve but you can’t find the time. It can also be disheartening if you’ve spent the year trying to get project going, but not been able to make any progress. …

Are you being an ostrich when it comes to your IT systems?

The Alchemist Business Process Review, Change Management, ERP

Challenges and problems are a part of daily life for any business. They could be a common part of the juggling act within your business, or they could be a catastrophic event that has the potential to shake your business to the core. Either way, they don’t go away on their own. When it comes to problems associated with technology, …

Why You’re Never Too Small for IT Project Management

The Alchemist Change Management, Project Management

If you’re the owner/operator of or a manager in a Small to Mid-sized business, chances are you’ve come across the concept of IT project management and dismissed it as a waste of time and money. After all, you know you have good staff in your business who are keen to get involved in your IT project, so that should be …

Are you stuck in an IT Project Fail nightmare?

The Alchemist Change Management, ERP, Project Management

A 100% successful IT project is the Holy Grail for most IT departments in businesses. Most people have heard so many project horror stories that senior managers often believe that it’s impossible to deliver an IT Project on time, on budget and with significant business gain. Instead, they get caught up in all the tales from the trenches, which scare …

Are you using your Business Management System effectively?

The Alchemist ERP

The implementation of a new ERP or BMS for a business is a mammoth undertaking. There is always a significant cost both financially, as well as on your people. Most businesses are ill-equipped to deal with an extraordinary event like this and don’t have on tap the skill sets required for an implementation that is a process change project at …

The Alchemy of IT Project Delivery

The Alchemist Business Process Review, Change Management

The study of Alchemy has existed since Ancient Times. In the Hellenistic city of Alexandria, technology, religion, mythology and philosophy were studied, forming one of the earliest records of alchemy in the Western world. Alchemists are most often remembered as “people who tried to turn lead into gold” and in actual fact, the rise of Alchemy in the west is …