Learning to “Speak Software Vendor”

The Alchemist Application Services, Business Intelligence, Business Process Review, ERP, Vendor Management

Software vendors… you love them, but you hate them. A lot of customers tend to have a vendor “war story” and unfortunately, often let it bias their relationship with their vendor. Customers can have long memories when it comes to vendor issues and the “small upgrade incident of 2010”, often escalates as it gets re-told over the years. We often …

BI for Beginners

The Alchemist Business Intelligence, Business Process Review, Project Management

Business Intelligence. Everyone seems to be talking about it, telling you why you need it, how you should use it and how much money you’re potentially losing by not having “information at your fingertips”. It all sounds good in principle, but what does it really mean? And how what will it add to your business? When you bring it back …