Project and Change Management – Netsuite Professional Services

The Alchemist People, Process, Technology

Objective Our client, an engineering consultancy, had recently selected a new billing and project management software system – Netsuite. The new software was to replace an unsuccessfully implemented replacement for an old, home-grown projects system. While the original system was unstable, it had been universally loved by the directors and staff, while the interim replacement was universally hated. Additionally, the …

Database Cleanse and Upgrade Management

The Alchemist People, Process, Technology

Objective An ANZ business specialising in lifting and materials handing equipment suspected they were ineffectively running their chosen ERP. They could not produce adequate operational or financial reports from the system and users were regularly generating system errors. The software was not actively working for the business, but had become a meaningless peripheral that staff used simply because they had …

Software Implementation Program Management

The Alchemist People, Process, Technology

Objective Our client, an engineering, building and construction company, was in the process of rolling out a new ERP system and had encountered many challenges with the project. The business roll-out included nineteen reporting legal entities, covering a very diverse range of businesses and required functionality across end to end building and construction. The internal PM had struggled with the …

Project Management of ERP Upgrade

The Alchemist People, Process, Technology

Objective Our client, a National Mechanical services provider, was keen to upgrade their whole-of-business ERP software to the most current release. They run a lean internal IT team, so knew that internally resourcing the project would be impossible. Additionally, due to the size of the business and the range of the functionality, a detailed testing regime would need to be …

Field Service Mobility Implementation

The Alchemist People, Process, Technology

Objective A national provider of HVAC, fire and bundled MFEP Maintenance and Essential Services required the urgent implementation of a Field Service Mobility solution in order to meet their client needs. This project required both back-end and in-the-field process changes in order to successfully rollout the solution as well as meet client data requirements. We were asked to assist with …

Industry Downturn – Systems and Processes Review

The Alchemist People, Process, Technology

Objective Our client, an engineering, mining services and industrial manufacturing Group, decided to use an industry downturn as an opportunity to address certain ERP and process failings and inconsistencies across their various companies. While there would be some cost for them to do this work, senior management felt that the work they did now would better place them to take …

Implementation of Project Controls Processes

The Alchemist People, Process, Technology

Objective A specialist manufacturer of key mining equipment realised they needed a more competitive approach in a tightening market. A large business change project was initiated and as part of this, the business decided to review current operational systems processes and financial processes, with the aim to optimise current ERP and provide more control over their mining projects Solution Delivery …

Merger & Acquisition Integration – UK

The Alchemist People, Process, Technology

Objective A multi-location UK Construction business was acquired by an Australian-based multi-national. The brief was to integrate the UK businesses into the IT network and ERP system used by the rest of the Group. Solution Delivery There was a heavy reliance on inconsistent spreadsheet systems throughout the UK organisation. Significant analysis of all the spreadsheet systems was required, with an …

Integration of Electrical Acquisition

The Alchemist People, Process, Technology

Objective An Australian-based multi-national required the ERP implementation and re-structure of a recently acquired $140m Electrical contracting and service business. The re-structure included establishing a centralised back office for Payroll, Accounts Receivable and Payables. There was a need to minimise the manual and spreadsheet based systems, as well as to introduce Inventory control processes. Our brief was to deliver these …

Software and Hardware Upgrade for Multi-National

The Alchemist People, Process, Technology

Objective A software version upgrade was required for the ERP system of a 2000 user Australian-based multi-national. Due to the age of the incumbent server, a hardware upgrade was also required, which included a change to the underlying database structure. Solution Delivery The hardware and software upgrade had to occur simultaneously across nine countries. A complete operating system change was …