Project and Change Management – Netsuite Professional Services

The Alchemist People, Process, Technology

Objective Our client, an engineering consultancy, had recently selected a new billing and project management software system – Netsuite. The new software was to replace an unsuccessfully implemented replacement for an old, home-grown projects system. While the original system was unstable, it had been universally loved by the directors and staff, while the interim replacement was universally hated. Additionally, the …

M&A Integration Strategy

The Alchemist People, Process, Technology

Objective Our client, a vertically integrated communications provider operating in Australia and New Zealand, needed to streamline internal systems. Over several years they had embarked on an aggressive and quick acquisition cycle, with a final position of eighty-plus legal entities. The merger and acquisition strategy of previous management had resulted in three disparate ERP systems being used within the Group. …

Database Cleanse and Upgrade Management

The Alchemist People, Process, Technology

Objective An ANZ business specialising in lifting and materials handing equipment suspected they were ineffectively running their chosen ERP. They could not produce adequate operational or financial reports from the system and users were regularly generating system errors. The software was not actively working for the business, but had become a meaningless peripheral that staff used simply because they had …

Development of Fit for Purpose AP Automation Workflow

The Alchemist People, Process, Technology

Objective Our client, a government department encompassing multiple industries, needed an AP Automation solution that allowed users to accurately rectify errors or mismatches within their ERP. Their current system provided a similar function, but also allowed Finance users to override system controls and create process issues for the Operational teams. We were engaged to provide a functional and technical specification …

Software Implementation Program Management

The Alchemist People, Process, Technology

Objective Our client, an engineering, building and construction company, was in the process of rolling out a new ERP system and had encountered many challenges with the project. The business roll-out included nineteen reporting legal entities, covering a very diverse range of businesses and required functionality across end to end building and construction. The internal PM had struggled with the …

Rectification of ERP Implementation

The Alchemist People, Process, Technology

Objective An international multi-technical Services company had recently acquired a Construction and Services HVAC business and implemented them onto their ANZ-wide ERP software. The implementation was done through a Distributor of the ERP and had not gone well. There were issues with data take-on, inaccurate setup and functional gaps, that had left the new business unable to complete key processes …

Facilitation of ERP Software Selection in a Multi-System Environment

The Alchemist People, Process, Technology

Objective Our client, a market leading provider of critical maintenance services to the oil and gas sector in Australia, New Zealand and the Middle East, recognised the business risk their internally developed operational and financial systems posed. After a Big Four consultancy market review was delivered, we were engaged to present options for implementing a yet to be selected, market …

Project Management of ERP Upgrade

The Alchemist People, Process, Technology

Objective Our client, a National Mechanical services provider, was keen to upgrade their whole-of-business ERP software to the most current release. They run a lean internal IT team, so knew that internally resourcing the project would be impossible. Additionally, due to the size of the business and the range of the functionality, a detailed testing regime would need to be …

Field Service Mobility Implementation

The Alchemist People, Process, Technology

Objective A national provider of HVAC, fire and bundled MFEP Maintenance and Essential Services required the urgent implementation of a Field Service Mobility solution in order to meet their client needs. This project required both back-end and in-the-field process changes in order to successfully rollout the solution as well as meet client data requirements. We were asked to assist with …

Integration of Corrigo with ERP / Service software

The Alchemist People, Process, Technology

Objective A national provider of HVAC, fire and bundled MFEP Maintenance and Essential Services required the ability to seamlessly integrate the Corrigo Facilities Management Platform with their internal ERP and Service software. The integration had to encompass accurate data management between systems, ensuring the client-internal software received required inputs for user processes; and cover Customer Contract specific needs. Solution Delivery …