Learning to “Speak Software Vendor”

The Alchemist Application Services, Business Intelligence, Business Process Review, ERP, Vendor Management

Software vendors… you love them, but you hate them. A lot of customers tend to have a vendor “war story” and unfortunately, often let it bias their relationship with their vendor. Customers can have long memories when it comes to vendor issues and the “small upgrade incident of 2010”, often escalates as it gets re-told over the years. We often …

Are you being an ostrich about your business processes and IT systems?

The Alchemist Business Process Review, Change Management, ERP

Process challenges and changes are a part of daily business life. They’re either a common part of the juggling act within a business, or a catastrophic event that has the potential to shake a business to the core. Either way, they don’t go away on their own. When these process challenges are associated with technology, there’s often a particular reluctance …

Are You Ready for the Australian Building Construction Industry Taxable Payment Reporting ?

Michael Meryment Business Process Review, Change Management, ERP

Have you forgotten/not worried about the recent Australian changes to the Building Construction Industry tax requirements? The first due date for reporting taxable payments made to sub-contractors is 21st July 2013. Does this apply to your business and if so, can your business system and current processes produce the required data? What is Taxable Payments Reporting for the Australian Building …

Are you using your Business Management System effectively?

The Alchemist ERP

The implementation of a new ERP or BMS for a business is a mammoth undertaking. There is always a significant cost both financially, as well as on your people. Most businesses are ill-equipped to deal with an extraordinary event like this and don’t have on tap the skill sets required for an implementation that is a process change project at …

The Alchemy of IT Project Delivery

The Alchemist Business Process Review, Change Management

The study of Alchemy has existed since Ancient Times. In the Hellenistic city of Alexandria, technology, religion, mythology and philosophy were studied, forming one of the earliest records of alchemy in the Western world. Alchemists are most often remembered as “people who tried to turn lead into gold” and in actual fact, the rise of Alchemy in the west is …

Top Five Ways to Recognise Business Process Bloat

Ruxana D'Vine Business Process Review, ERP

Process Bloat is everywhere in business. It’s often hidden well, like a secret addiction, and for good reason: if you knew it was there, you’d take it away. “Surely that’s not happening in my business,” you might say, “my staff are fantastic and they’re highly efficient!” There’s most likely nothing wrong with your staff, but everything wrong with the processes …