Below you'll find a list of all posts that have been tagged as “Business Transformation”
The end of the year can be a frustrating time for your IT project. You know you still have so much you want to achieve but you, or the team, are running out of time. It can also be disheartening if you’ve spent the year trying to get a project going, but you feel like you haven’t made enough progress. …
Have you ever worked on a business change project that provoked very intense or out-of-character reactions in other staff? Someone who was a normally calm, rational, team member may have suddenly become aggressive in meetings, or someone previously quite helpful or vocal would silently retreat to a corner during project discussions. Fundamentally, this team member wasn’t happy with the change and they were …
Software vendors… you love them, but you hate them. A lot of customers tend to have a vendor “war story” and unfortunately, often let it bias their relationship with their vendor. Customers can have long memories when it comes to vendor issues and the “small upgrade incident of 2010”, often escalates as it gets re-told over the years. We often …
Almost everyone I talk to in the Service Industries is looking for the ideal Field Service Mobility solution for their business. However, when I ask them what that means, their definitions of Field Service Mobility vary greatly. Some see Mobility as the equivalent of a paper service docket on an iPad; others see Mobility as the ability to capture photo …
I was talking to a Business Manager recently about the change aspects of his IT project. We discussed the issues he might have around translation of existing business processes into the new IT system, as well as the cultural impact those changes might bring. I gave him some suggestions regarding methods of managing the change in the business and he …
We all like the idea of starting the New Year with a clean slate, with all our old problems or projects solved or resolved. Unfortunately, life in a business isn’t always that simple. More often than not, you had a project underway but it was derailed somewhere at the beginning of December and ended up in “Christmas limbo”. So now …
We’re getting close to the end of the year! Sometimes that can be a frustrating time for a business, when you know you still have so much you want to achieve but you can’t find the time. It can also be disheartening if you’ve spent the year trying to get project going, but not been able to make any progress. …
Process challenges and changes are a part of daily business life. They’re either a common part of the juggling act within a business, or a catastrophic event that has the potential to shake a business to the core. Either way, they don’t go away on their own. When these process challenges are associated with technology, there’s often a particular reluctance …
So you want a field service mobility product for your service business? You’ve seen lots of glossy, shiny options in the market and they all seem to sing, dance and juggle their way to Field Service heaven. But now you have to make a decision. How can you possibly choose between all the incredible options out there? Everyone tells you …
Business Intelligence. Everyone seems to be talking about it, telling you why you need it, how you should use it and how much money you’re potentially losing by not having “information at your fingertips”. It all sounds good in principle, but what does it really mean? And how what will it add to your business? When you bring it back …
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