Learning to “Speak Software Vendor”

The Alchemist Application Services, Business Intelligence, Business Process Review, ERP, Vendor Management

Software vendors… you love them, but you hate them. A lot of customers tend to have a vendor “war story” and unfortunately, often let it bias their relationship with their vendor. Customers can have long memories when it comes to vendor issues and the “small upgrade incident of 2010”, often escalates as it gets re-told over the years. We often …