BI for Beginners

The AlchemistBusiness Intelligence, Business Process Review, Project Management

Business Intelligence. Everyone seems to be talking about it, telling you why you need it, how you should use it and how much money you’re potentially losing by not having “information at your fingertips”. It all sounds good in principle, but what does it really mean? And how what will it add to your business? When you bring it back …

Mobile Apps to Decrease Costs and Increase Customer Service

The AlchemistApplication Services, Business Process Review, Project Management

A recent article in the Wall Street Journal highlighted what we’ve suspected for some time: Apps are the new Corporate Tool for Cost-Cutting. Apps aren’t just getting used to provide enhanced customer service or to improve workflow, that they are also getting used to replace real staff. There’s the international shopping centre chain who has realised they can use an …

Three Easy Tips to Encourage People Change in Business

The AlchemistBusiness Process Review, Change Management, Project Management

Have you ever wished you had a magic wand to deal with difficult people at work? It’s not that they are annoying on a daily basis, but more that when it’s time to do something differently, or try something new, they are the ones digging their heels in that you have to drag kicking and screaming. You might think you’re …

Are You Ready for the Australian Building Construction Industry Taxable Payment Reporting ?

Michael MerymentBusiness Process Review, Change Management, ERP

Have you forgotten/not worried about the recent Australian changes to the Building Construction Industry tax requirements? The first due date for reporting taxable payments made to sub-contractors is 21st July 2013. Does this apply to your business and if so, can your business system and current processes produce the required data? What is Taxable Payments Reporting for the Australian Building …

The Alchemy of IT Project Delivery

The AlchemistBusiness Process Review, Change Management

The study of Alchemy has existed since Ancient Times. In the Hellenistic city of Alexandria, technology, religion, mythology and philosophy were studied, forming one of the earliest records of alchemy in the Western world. Alchemists are most often remembered as “people who tried to turn lead into gold” and in actual fact, the rise of Alchemy in the west is …

Top Five Ways to Recognise Business Process Bloat

Ruxana D'VineBusiness Process Review, ERP

Process Bloat is everywhere in business. It’s often hidden well, like a secret addiction, and for good reason: if you knew it was there, you’d take it away. “Surely that’s not happening in my business,” you might say, “my staff are fantastic and they’re highly efficient!” There’s most likely nothing wrong with your staff, but everything wrong with the processes …